How to build a brand

Duolingo

Duolingo is a language-learning platform that offers both free and premium services to users worldwide. Its mission is to make education accessible, fun, and effective by providing personalized, gamified learning experiences in over 40 languages. Duolingo’s platform includes mobile apps and a website, allowing users to learn at their own pace through a mix of interactive lessons, quizzes, and rewards.

Product/Service

Language-learning services

Industry

Education (EdTech)

Financing

Public

Sales

50M MAU

Revenue

$531M

Challenge

Target

Duolingo targets individuals of all ages who are interested in learning new languages, from beginners to advanced learners. It appeals to students, professionals, travelers, and anyone seeking to enhance their language skills for personal or professional reasons.

The Idea

The core concept behind Duolingo was to make language learning free and accessible to everyone, leveraging gamification techniques to keep users engaged and motivated. Duolingo aims to break down barriers to education by offering high-quality courses at no cost.

Strategy

Product Offerings

Duolingo offers a wide variety of language-learning tools, including courses in over 40 languages and specialized courses for specific topics, such as language for travel and business. Their service also includes a premium subscription, Duolingo Plus, which provides an ad-free learning experience, offline access, and other enhanced features.

Brand Messaging

Duolingo’s core messaging revolves around accessibility, fun, and effectiveness. The brand communicates a lighthearted, playful tone, encouraging users to engage with learning in a non-intimidating way while emphasizing the power of consistent practice.

Visual Identity

Duolingo’s visual identity is vibrant and playful, with its iconic green owl mascot, “Duo,” symbolizing guidance and motivation throughout the learning journey. The color palette primarily features green, white, and yellow, reflecting a friendly and approachable brand. The interface is clean, simple, and gamified, which appeals to a wide range of users.

Social Media

Duolingo maintains an active presence on social media platforms like Twitter, Instagram, TikTok, and Facebook under the handle @duolingo. Their content includes updates on app features, language learning tips, user success stories, engaging challenges, and humorous posts featuring their mascot, the green owl, to promote language learning in a fun and interactive way.

Marketing

Duolingo’s marketing strategy heavily emphasizes its approachable and fun nature, often leveraging humor and viral social media campaigns to attract new users. By using its owl mascot, Duo, in playful and often meme-like content, Duolingo connects with a wide audience, especially younger users on platforms like TikTok and Instagram. The company also focuses on word-of-mouth, capitalizing on its large and loyal user base to spread awareness.

This strategy revolves around four key pillars: Gamification, Viral Social Media, User Engagement, and Accessibility. These pillars have helped Duolingo carve out a unique space in the EdTech industry, resonating with consumers who value fun, free, and effective learning tools.

Social Media

Instagram

3.3M

TikTok

13.3M

Facebook

2.3M

Twitter (X)

909K

YouTube

4.9M

LinkedIn

594K

Gamification

Duolingo integrates game-like elements into its platform, such as levels, rewards, and leaderboards, to encourage users to stay engaged and motivated in their learning.

Viral Social Media

Duolingo effectively uses platforms like TikTok and Instagram to promote its brand, often going viral with humorous, quirky content that draws attention and drives downloads.

User Engagement

The brand places a strong emphasis on fostering an active community of learners through social features, including clubs, leaderboards, and challenges to keep users engaged and motivated.

Accessibility

Duolingo’s mission is to make language education available to everyone, which is why its core product remains free. This has helped it attract millions of users worldwide, many of whom might not have access to traditional language-learning resources.

Website

Duolingo’s website offers an intuitive, gamified user experience, allowing users to access language lessons across multiple devices seamlessly.

The website provides features such as course progress tracking, social learning opportunities, and a placement test to help users start at the right level. It’s designed to be visually clean, simple to navigate, and fully accessible to users of all ages.

Brand Profile GPT

The Brand Profile Creator is a public GPT i created that lets you generate brand summaries in the same format I use in my How to Build a Brand series. Simply input a Brand Name and you’ll get a professional, well-structured summary that consistently returns the required data.