How to build a brand

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Perplexity

Perplexity is an innovative AI company that provides cutting-edge solutions for knowledge discovery, conversational AI, and natural language understanding. Its mission is to democratize access to advanced AI tools, enabling individuals and organizations to explore and interact with information in intuitive and impactful ways.

Product/Service

AI-powered answer engine

Industry

Artificial Intelligence

Financing

Venture Backed

Sales

15M MAU

Revenue

$25M

Challenge

Target

Perplexity AI primarily targets individuals, professionals, educational institutions, and businesses seeking advanced tools for knowledge discovery and conversational AI. The platform is ideal for users who value accuracy, contextual understanding, and real-time information. Its audience includes researchers, educators, decision-makers, and tech-savvy individuals who rely on intuitive, reliable AI to enhance productivity and decision-making processes.

The Idea

The idea behind Perplexity AI is to revolutionize how people access and interact with knowledge by combining the best of search engines and conversational AI. It aims to provide an intuitive, context-aware assistant that delivers real-time, reliable answers to user queries. By integrating cutting-edge natural language processing with real-time data and proprietary algorithms, Perplexity AI empowers users to navigate and understand complex information effortlessly and efficiently.

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Strategy

Product Offerings

Perplexity AI provides a free AI-powered answer engine that delivers accurate, trusted, and real-time responses to user inquiries. Its primary product is a search engine that utilizes large language models to generate personalized search results, summarizing information with inline citations.

Brand Messaging

Perplexity AI positions itself as a reliable and innovative AI-powered search engine, emphasizing accuracy, trustworthiness, and real-time information delivery. The brand’s messaging focuses on providing users with precise answers to their questions, supported by credible sources, and enhancing the search experience through advanced AI capabilities.

Visual Identity

Perplexity AI’s visual identity reflects its commitment to clarity and innovation. The brand underwent a rebranding process, resulting in a versatile, metaphor-rich logo designed by Smith & Diction. The new logo and identity system are crafted to be clean and considered, aligning with the brand’s goal of being an invisible yet effective vessel for facts.

Social Media

Perplexity AI actively engages with its audience on social media platforms. The brand utilizes its social media presence to share updates about new features, provide insights into AI and search technologies, and interact with users by addressing queries and gathering feedback.

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Marketing

Perplexity AI’s marketing strategy centers around fostering user trust and promoting its position as a leader in conversational AI and advanced search technology. By combining educational content, community engagement, and thought leadership, Perplexity AI builds credibility and attracts a diverse user base. The brand leverages organic growth, social media, and partnerships to expand its reach, focusing on demonstrating the real-world value of its tools to professionals, educators, and businesses alike.

Perplexity AI’s marketing strategy revolves around four core pillars: user education, community engagement, product innovation, and thought leadership. These pillars collectively help the brand enhance its visibility, deepen user trust, and establish itself as a leader in conversational AI, empowering users to discover knowledge effortlessly and reliably.

Social Media

Instagram

36.1K

TikTok

N/A

Facebook

2.7K

Twitter (X)

209K

YouTube

9.7K

LinkedIn

327K

User Education

Perplexity AI prioritizes educating its users about the capabilities and potential applications of its tools. Through tutorials, webinars, and in-depth content, the brand ensures users can fully leverage its features, empowering them to solve complex problems and make informed decisions.

Community Engagement

Building a strong user community is a cornerstone of Perplexity AI’s marketing strategy. By maintaining an active presence on social media, responding to user feedback, and hosting discussions about AI and technology, the brand creates a loyal and engaged user base that advocates for its value.

Product Innovation

Regularly launching new features and enhancements is a key marketing pillar for Perplexity AI. By keeping its offerings cutting-edge and tailored to user needs, the brand continuously demonstrates its commitment to innovation, ensuring its tools remain relevant and competitive.

Thought Leadership

Perplexity AI establishes itself as an industry leader through insightful articles, case studies, and discussions on the future of AI and search technologies. By contributing to the broader conversation on AI ethics, trends, and innovations, the brand enhances its reputation and attracts a professional audience interested in cutting-edge technology.

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Website

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Brand Profile GPT

The Brand Profile Creator is a public GPT i created that lets you generate brand summaries in the same format I use in my How to Build a Brand series. Simply input a Brand Name and you’ll get a professional, well-structured summary that consistently returns the required data.